Registrar certifications, 100% online
Online procedures portal for the El Loa Real Estate Registrar: certifications, online payment and automation.
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The challenge and the solution
The El Loa Real Estate Registrar needed to digitize certification requests and reduce in-person visits. We built an online procedures portal where users request certificates, attach supporting documents, pay online and receive both the receipt and the issued document, with no friction.
The workflow automates what matters: data verification, procedure statuses, notifications and the automatic generation of the fee invoice when the process closes. We also connected securely to the Registrar's local server to enter work orders directly into their internal system, keeping the back office in sync with the web.
Overview
- Client
- El Loa Real Estate Registrar
- Location
- Calama, Chile
- Launch
- 2022
- Development time
- 8 weeks
- Type
- Web portal + automation
Tech
The flow, step by step
Request
The user requests the certificate and attaches supporting documents.
Pay online
Payment with automatic receipt, no waiting in line.
Processing
Verification and automatic generation of the fee invoice.
Receive
Document issued, notified and synced to the internal system.
What it does
Certification requests 100% online
Online payment with automatic receipt
Automatic generation of fee invoices
Notifications and status tracking for every procedure
Secure integration with the Registrar's internal system
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