Privacy policy

01Data controller

The controller of your data is egobytes (Informática Joseph Rodríguez EIRL), operating in Costa Rica and Chile. For any privacy question, you can write to jrodriguez@egobytes.com.

02What data we collect

• Contact data you share with us (name, email, phone, company).
• The content of the messages you send us via the form or WhatsApp.
• Basic technical browsing data (pages viewed, device) in aggregate form.

03How we use your data

• To answer your inquiries and prepare proposals.
• To provide and improve the contracted services.
• To send you news only if you subscribe, and you can unsubscribe anytime.

04Legal basis

We process your data based on your consent, the performance of a contract or proposal, and our legitimate interest in responding and providing the service.

05Who we share it with

We do not sell your data. We only share it with technology providers needed to operate (for example, cloud infrastructure or messaging) under confidentiality agreements, or when required by law.

06Cookies

We use cookies or similar technologies only for the operation of the site and aggregate metrics. You can manage them from your browser settings.

07Security

We apply good security practices: encryption, access control and logs. No system is 100% infallible, but we work to protect your information.

08Your rights

• Access, rectify or delete your data.
• Object to or limit its processing.
• Withdraw your consent at any time.

09Retention

We keep your data only as long as needed for the described purposes or while the relationship lasts, then we delete or anonymize it.

10International transfers

As we operate in Costa Rica, Chile and with global providers, your data may be processed in different countries, always with appropriate safeguards.

11Changes to this policy

We may update this policy. The current version is the one published on this site, with its last-updated date.