Workshops and automotive service

The work order cannot live in a notebook

Systems for workshops that organize vehicle intake, the work order, parts and billing. Already running in workshops across Costa Rica and Chile.

In a workshop the problem is almost never the mechanical work: it is knowing where each vehicle stands, which part was ordered, who authorized what and how much was billed at the end. When that lives in a notebook and in the foreman's memory, it works until the day there are eight cars inside.

The systems we build for workshops always start from the same place: the work order is the centre and everything hangs off it — the diagnosis, the parts, the hours, the photos and the billing.

What happens today

The problems that keep repeating in this field

Nobody knows where each car stands

The customer calls, and finding out means three questions to three different people.

The part ordered twice

With no record of what was ordered and for which job, it gets duplicated or never arrives.

Work done and never billed

The extra labour noted on a scrap of paper that never made it onto the invoice.

No vehicle history

The same car comes back six months later and there is no way to know what was done.

The approval nobody can prove

The customer says they never approved that work and there is no record of when they did.

Inventory that does not add up

What the shelf says and what the system says are two different numbers.

We already built it

Systems running in this field

What gets built

What a system usually solves here

  • Work order with statuses, photos and customer signature
  • Full history per vehicle, by licence plate
  • Parts ordered and received, tied to their job
  • Inventory with minimum-stock alerts
  • A quote that becomes a work order without retyping
  • Electronic invoicing from the same order
  • Reports on jobs, times and billing by period
  • An app so the mechanic records from the shop floor

How we do it

The services that apply

Frequently asked

What people ask us most

Yes, and that is usually where it shows most. A two-bay shop gains the same as a ten-bay one: knowing where each vehicle stands without asking. You can start with the work order and add inventory later.

In Costa Rica yes, built in and current with version 4.4. In other countries it integrates with the invoicing system you already use.

Not necessarily. The norm is recording from a phone or tablet on the shop floor, photos included. If they have to walk to an office to note something down, they will not note it down.

Customers, vehicles and inventory yes, as long as they are in something exportable. Old history can be loaded as reference.

If you can imagine it, we can build it.

Tell us what you need. We'll get back with a clear proposal, no jargon.